employer cover photo
employer logo
employer logo

LanguageLine Solutions

Engaged employer

Interpreter - Interpreter LanguageLine Solutions Employee Review

1.0
23 Apr 2016
Recommend
CEO approval
Business outlook

Pros

1) Work from home. 2) Good health plan

Cons

1) Very low pay 2) No Holidays off 3) Vacation time is not clear on the paycheck or on the online resource for the interpreter schedule 4) Give you a run around when personal information is needed (vacations, sick days) 5) Issues are not resolved on time. Have to send email for everything and the emails do not get answered on a time or do not get answered at all. 6) Only 30 minutes break with no chance to change it. 7) Can't take bathroom break without getting harassed within 3 minutes of being disconnect to connect back. 8) Extremely low pay for the level of sensitivity of some calls that can get recorded to be used in court for criminal cases or Health related lawsuits.

Explore other reviews about LanguageLine Solutions

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

avatar
LanguageLine Solutions Response
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

avatar
LanguageLine Solutions Response
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
See reviews by: Helpful|Rating|Date|All