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LanguageLine Solutions

Engaged employer

Bad Management - Interpreter/Translator LanguageLine Solutions Employee Review

1.0
25 July 2017
Recommend
CEO approval
Business outlook

Pros

Flexible hours when you work from home

Cons

Management is very horrible, like no one is working to answer your question when you need help! Hired you without let's you know what's pay plan you have, it's like a trap to get in and finally find out have nothing on benefit! Part-time no benefit at all, only UTO it UNPAID Payroll not responsibility on incorrect paycheck, they ignore over a week look like didn't want to pay work you work for.. Training & Material are not enough, leader is not response when you need help!

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LanguageLine Solutions Response
8y
Thank you for your feedback. We are committed to creating a transparent and collaborative environment for all our employees, so I am disappointed to hear about your experiences. We value and consider all feedback, as we are always striving to improve. I would like to address some of your specific concerns here: First, we have a committed and caring recruiting team to provide you with all the materials for review throughout the hiring process to assure you understand the pay plans, eligibility requirements for benefits and the work from home arrangement. Second, the interpreter help desk staff and interpreter portal are continually updated and improved regularly to meet the needs of the work at home interpreter staff. Thank you for your feedback and suggestions. Third, the payroll team is committed to resolving any and all issues in a timely manner. We will use your feedback to understand how we can do better. Thank you for your contribution to LanguageLine Solutions. If you have further comments, please contact my office and schedule an appointment so we can speak directly. I look forward to exchanging ideas with you. . I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein President and CEO, LanguageLine Solutions

Explore other reviews about LanguageLine Solutions

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

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LanguageLine Solutions Response
3mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Cons

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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LanguageLine Solutions Response
3w
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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