It's like LIVING in an episode of the X-Files! A BAD episode of the X-Files. - Sales Associate Le Tache Employee Review

1.0
15 July 2011
Recommend
CEO approval
Business outlook

Pros

You get hours. Lots of hours. Toward the end, I was working about 48 hours a week, but depending on the way they schedule you, you might not get that much. You will pretty much always get your 40, though. The schedules are relatively stable, too, and they give you time off when you need it. The job itself is extremely easy if you're willing to talk to people and hype up the product. There's also a lot of downtime, so you can easily kick back a bit and read a book if you want.

Cons

The owners have no idea how to run the store. It's part of the MVC chain, and I don't know how well the other stores are run, but this one is terrible. There are three floors, and a sales associate for each one. You are expected to stay on your floor for your entire shift (between 12.5 hours and 14.5 hours), and you get no breaks. Not even a lunch break, you're just kind of supposed to figure out when you can eat and not let the customers see it? You're expected to reach a sales quota every day, which becomes difficult when your customers take merchandise from your floor and pay for it at someone else's register. If you don't reach your sales quota, you get written up for poor sales. There is no rhyme or reason behind the quotas, and it's not actually clear where they come from. You'll hear a couple different things, like "they're based on how much that register made the year before on this exact date." Because of the poor environment, a lot of eager, energetic, and good employees quickly turn sour. When I started at Le Tache, there was a good team there. I was only there for seven months, but everyone who was there when I started, including the manager, was gone by the time I left and I was the senior employee. By sour, I mean, competitive in the most negative of ways. When I left, employees were at each other's throats over the littlest of things, and calling corporate every day with complaints. Corporate didn't handle the situation very well, and only aggravated it by creating stricter rules that the employees would, in turn, continue to fight about. Le Tache started out as a fun place to be, but ended up playing out like a huge conspiracy theory movie. You can't trust anyone. That's the only way to really get by in the job. Everyone talks about everyone behind their back, and you'll find that your business is even shared around the company at other stores. There were around 50-60 employees in the entire company when I left, including sales associates and senior management, so keep in mind, it's really small. You may find yourself being evaluated by the owner's kids, who will often end up working shifts with you. And you honestly never know who's on your side, and who's pretending to be to get information out of you. If you're a fan of the cold war, you might enjoy working here. There are several obvious things that can be done to maximize the store's sales potential, but if you speak up, you put your position at risk. You have no job security here, because if they don't like you, they can fire you for "poor sales" (which everyone will have, no matter how good you are).

Explore other reviews about Le Tache

5.0
31 Jan 2018
Recommend
CEO approval
Business outlook

Pros

-Overtime -Good pay -Great management -Chances at monthly sales bonuses -Meet interesting people

Cons

-Long hours (something you adjust to -only one associate in some of the locations so can be lonely.

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Le Tache Response
8y
Your feedback is appreciated. We are currently attempting a few different things with the schedule to break up some of those long days. It is not easy because there are some of the associates that work in the area you worked at and drive pretty far, so it is easier on their commute to do the doubles and off the next day. You were always a positive person to talk to and a great individual to have on staff.
5.0
5 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Recently Le Tache has added new items for their employees to sell, letting us making more money and boosting sales. When you are in the store by yourself, you take care of the store. YOU are representing Le Tache, and you are what customers see on a daily bases. Yes, there are rules, but what job doesn't have rules? They reward everyone now that sells commissioned items and praise the top sellers each month, ASK QUESTIONS to senior management they are there to help you and want you to do well. Honestly, if the owner ever wants to start Franchising Le Tache around the country, I would definitely start up a Le Tache in other states to keep the name alive and the keep their values around the country, it's a great company and I would love to see it grow.

Cons

Yes, the long hours take some getting used to, and yes their are no "scheduled" breaks, but you do have some down time that pretty much add up to an hour each day. You are held responsible for everything that happens during your shift, sales, cleaning, customers. If you aren't very good at selling and talking to customers and knowing how to up sell, you most likely won't last too long at Le Tache, the management will try their hardest to give you skills you need to perform better and will give you advice, but if you don't at least try, it shows.

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