A supportive, inspiring place to work with a real purpose - Service Manager Learning Partnership West Employee Review

Pros are the PEOPLE - LPW hire amazing people. Everyone has the same idea when it comes to supporting young people, and everyone is friendly and open here. I really believe the people make LPW so brilliant. Benefits are great, there is a gympass subscription which means you get discounted gym and wellbeing apps on premium subscriptions. Decent holiday, with an extra day off in February as a wellbeing day - essentially a shut down day. We also have clinical supervision termly which really helps to unpack the work we have been doing. Workload is varied so things never feel boring or samey. LPW is on a huge journey at the moment with a new strategy being put in place. It really feels like this is super positive and will suport people in their development/progression/workload etc.

As we are all over the city working, sometimes I don't see some of my colleagues as much as I would like to - although in summer we do lots of work together, so that is a great oppurtunity to work in unison!

You get to develop strong relationships with family and young people in the community.

My time at LPW was not an enjoyable experience. Leadership often felt cliquey, and if you weren’t part of certain groups, it was easy to feel excluded. On several occasions during outings with young people, I witnessed senior staff make inappropriate or unkind remarks about the children in their presence, which I found deeply unprofessional. The most challenging aspect of my time at LPW was the lack of support from management. My manager was often unavailable or unresponsive when support was needed, which left me feeling undervalued and isolated in my role. While there were positives—particularly the meaningful relationships built with students and families—I felt the organisation lacked clear goals or measurable outcomes to guide our work. Additionally, the pay was disproportionately low considering the hours and emotional labour required of engagement workers.