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      Learning Pool

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      A case study in "How to remove what makes a company brilliant" - Product Team Member Learning Pool Employee Review

      1.0
      13 June 2025
      Product team member
      Recommend
      CEO approval
      Business outlook

      Pros

      The culture of Learning Pool was lived, breathed and demonstrated by everyone I worked with from the founder and CEO to placement students - tackling difficult tasks and seemingly insurmountable challenges with humour, humility and a belief in doing the right thing. It was a great place to do hard work. Customers and team were the focus - treat the team well and they will treat customers well. The sudden exit of the founders and associated senior team was the point at which things have gone south...

      Cons

      From the carnage apparent from a casual browse of LinkedIn or an urgent check-in with *another* former colleague who has been turfed out - possibly illegally - with little or no notice, it's clear that the new leadership are trying to remove the DNA from their new toy without an appreciation of the impact it will have on revenue, culture and the core of the business - its people. It's clear that the HR team are under pressure from having to get rid of scores of people and this leads to mistakes and people being hurt. See also: the one recent comment on Glassdoor posted by - or at least dictated by - the current CEO. These sorts of posts are often seen in companies where new leadership doesn't understand the business. Customer churn is off the scale and with the mass of key staff being shown the door, how are existing customers going to be supported?

      avatar
      Learning Pool Response
      8mo
      Thank you for taking the time to share your experience with us. We’re proud of the culture that has made Learning Pool what it is today, and we know that our values, doing the right thing, having each other’s backs, and raising the bar, remain important to our people. Like many businesses, we’ve had to navigate significant change in recent years. We recognise that change can feel unsettling, especially for those who have been part of the company for a long time. Our focus remains on supporting our fantastic team, delivering for customers, and ensuring Learning Pool continues to grow in a way that sustains long-term success for everyone. We’re grateful for your contributions during your time with us, and wish you the very best for the future.

      Explore other reviews about Learning Pool

      5.0
      16 Sept 2025
      Front line leader
      Recommend
      CEO approval
      Business outlook

      Pros

      1. New leadership has brought positive changes to the organization. 2. Decisions have been made in the best interest of the company and foster a culture of open collaboration. 3. Management actively listens to feedback and works to improve processes. 4. Focus on strengthening the North American sales team through in person onboarding bootcamps has improved collaboration and relationship building.

      Cons

      1. Sales enablement resources need further development, though efforts are underway. 2. Limited tooling creates occasional barriers to efficiency.

      1
      avatar
      Learning Pool Response
      6mo
      Thank you for such a thoughtful and balanced review - it’s great to hear that the changes we’ve made are landing well and helping to create a more collaborative, focused environment. We know there’s still work to do when it comes to enablement and tooling, and your feedback is a helpful reminder of where to keep investing our energy. The progress we’ve made in onboarding and strengthening the North American team has been a real bright spot, and it's brilliant to hear that reflected in your experience. We really appreciate your belief in the direction we’re heading - and we’re glad to have you on the journey.
      2.0
      12 May 2026
      Client success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work. Occasional trips to Ireland.

      Cons

      No employee review process or diversity in leadership. Will fire you without any notice or PIP. Toxic Management and nepotism.

      2
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