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      LegalZoom

      Engaged employer

      LegalZoom reviews

      Decent job, but not a place to have a career. - Customer Care LegalZoom Employee Review

      2.0
      19 Feb 2014
      Customer care
      Recommend
      CEO approval
      Business outlook

      Pros

      Casual dress code, new building, friendly co-workers.

      Cons

      For the most part management is poor and there are people in these positions that should have never been promoted. Stressful work environment and some of the leadership tend to be vindictive toward the employees they don't like. It's all about personality rather than objective and by the numbers. Definitely not a lot of room for growth. Also, if you're hoping for reasonable pay and reasonable pay increases, this is not the company for you.

      Explore other reviews about LegalZoom

      5.0
      30 May 2026
      Staff software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is actually great. The people you work with are smart and generally fun to work with

      Cons

      Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

      avatar
      LegalZoom Response
      4d
      Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
      3.0
      13 June 2026
      Assistant manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and good culture

      Cons

      Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

      avatar
      LegalZoom Response
      4d
      Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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