Sweatshop - Legal Document Preparation Specialist LegalZoom Employee Review

1.0
23 May 2014
Recommend
CEO approval
Business outlook

Pros

Great health insurance. It seemed like some people enjoyed working here in the customer service roles. Bagels on Fridays and birthday cake once a month.

Cons

Extremely rigid organization, treat people like robots. When there is a sophisticated enough computer program to perform the function they won't need humans anymore. All I did was fill out forms based on information that clients filled out online. Terrible supervisor, unrealistic demands. We were not allowed to talk to one another. It felt like a prison. I made $12/hour. Hours: 9am-6pm, Mon-Fri.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
1d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
4.0
18 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing benefits, kind people, thorough training

Cons

Heavy workload, minimal support, annual large layoffs

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