The Enemy you know - Sales Specialist LegalZoom Employee Review

2.0
10 Dec 2021
Recommend
CEO approval
Business outlook

Pros

We help a lot of people start businesses and take care of their families through our products. There used to be a lot of of fun in the office, work parties, outings, we had coffee come multiple times a week. There were ways to spend time with your teammates when you weren't on the phones.

Cons

In sales, the last year has become almost ridiculous. They implemented a new sales strategy, Griffin Hill, which is all right, but the man they hired to teach it is pretty high on his own medicine. This process takes longer, which means less contacts to make sales with, but goals keep going up every month (and I often wonder how on earth they expect us to keep pushing these new limits every month without screwing up our mental health - because they can't). LegalZoom used to have a natural cycle of a busy time and a slow time, and now they're trying to make us be busy all the time and it's exhausting. We went public this year, and while it was clearly a great way to line the C-Team's personal pockets, the stock options we were offered were a joke, and stock prices have fallen hard since then. Our tech is still from 2001 in so many options, and I'm not sure how LegalZoom's processing team will survive the death of Internet Explorer since so many teams still use it. Leadership is always asking for feedback, but when it comes to money and how it impacts employees, they don't seem to care.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
5d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Catered lunch & snacks are a nice. It helps ease the burden of the insanely low pay.

Cons

There’s being an agile company with strategic change for growth and then there’s this company with frequent and chaotic change just to chase a buck.

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LegalZoom Response
5d
Thank you for taking the time to share your feedback. We appreciate hearing directly from employees about what's working well and where we can improve. As we continue to evolve our business, we recognize that change can sometimes feel challenging, and we're focused on improving communication, clarity, and support for our teams during periods of growth and transformation. We also regularly review employee feedback on many topics and the overall employee experience to help inform our decisions. We appreciate your candid perspective.
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