Unfair Metrics - Tax Advisor LegalZoom Employee Review

2.0
2 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Work from home and will provide equipment if needed.

Cons

This company expects EVERY sales associate to hit a 90% sales ratio every single month. Regardless if the appoinments we are expect to speak with answer their phone or not. They will also CLAWBACK your commissions, which means if you make a sale, and the customer cancels within 60 days EVEN IF IT HAS NOTHING TO DO WITH THE SALESPERSON LZ will take back your commissions, and not give you any recourse to follow up. You could hit 90% but if you have cancelled sales, they take it out of your CURRENT sales numbers. Which drop you below 90%, they will put you on a performance plan, which if within 3 months, you don't hit 90% just 1 of those 3 months you are terminated. Even if you hit 89%, they will fire you.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

avatar
LegalZoom Response
3w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for, pays really well

Cons

No cons, just a really great working environment

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LegalZoom Response
3d
Thank you for taking the time to share your experience. We really appreciate your kind words!
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