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      LegalZoom

      Engaged employer

      LegalZoom reviews

      This place is a joke - Customer Care Leadership LegalZoom Employee Review

      1.0
      14 Dec 2024
      Customer care leadership
      Recommend
      CEO approval
      Business outlook

      Pros

      They used to have good benefits?

      Cons

      - Poor under executive leadership - Lack of investing in technology and AI has them way far behind - they don't care about their employees or customers - products are woefully generic and usually don't follow local government norms and preferences which usually leads to problems.

      Explore other reviews about LegalZoom

      5.0
      30 May 2026
      Staff software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is actually great. The people you work with are smart and generally fun to work with

      Cons

      Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

      3.0
      13 June 2026
      Assistant manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and good culture

      Cons

      Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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