It's a supportive environment for beginners, but regardless of your efforts, your stay won't be prolonged. - Senior Customer Service Executive Lemon Peak Employee Review

Initially, the most challenging aspect of the company revolves around its management. When referring to management, it boils down to a single individual who holds all the decision-making power—the CEO himself. I worked at this company for a little over 4 years, and I can honestly say that the following review is based on my personal experience. After three years of employment, I was promoted to the role of Subject Matter Expert (SME). Towards the end of the fourth year, we had a crucial meeting with a client from the US to discuss a new project. During a round table conference involving senior staff and management, we had an open discussion, and I honestly pointed out some pain points regarding the new project and the challenges in streamlining the sales process. Surprisingly, shortly after this meeting, I was terminated from my position. The reason they provided was quite laughable; they accused me of having a negative mindset and being resistant to change within the company. According to them, I might have even influenced other employees with a "can't do" attitude. It was distressing to receive my relieving letter and see that they denied ever promoting me to an SME; instead, they downgraded my designation to a senior associate. This whole experience left me feeling that I wasted four years of my life for nothing.