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Lemonade Insurance

Is this your company?

This is a place that works well for some but not others - Customer Experience Specialist Lemonade Insurance Employee Review

4.0
25 Aug 2021
Recommend
CEO approval
Business outlook

Pros

In my experience, Lemonade is a great working environment with amazing people. I feel lucky to work for a company that aligns with my values. They give generous PTO and the benefits are amazing.

Cons

The CX department needs a lot of work. The opportunities for growth are lacking and this team is underpaid. If you have aspirations of moving to another department, those goals are often shot down, so many people feel "stuck" in their current role. We do really hard work and aren't recognized for it often. It's also hard to have a work-life balance when leads are telling you that you shouldn't use sick time or PTO because the team is "relying on you to show up".

Explore other reviews about Lemonade Insurance

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company/culture, great people, great exam support. Surrounded by the cream of the crop in the insurance and insurtech world. interesting and dynamic work. A nice bonus is you will learn how to code here, it's non negotiable.

Cons

No formal rotational programs. Work can get get overwhelming during exam season (maybe not a unique thing to this company). No bonuses, just equity.

3.0
20 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When I started there it was amazing. Lots of flexibility, good pay, great benefits, and fantastic people to collaborate with. It was a real startup culture.

Cons

Once they started hiring old hats from entrenched and archaic insurance companies to be senior leaders the tone changed. Almost overnight it became just like the institutional insurance companies where you can be stabbed in the back at any moment and you’re only valued if senior leaders can see your work product. If you don’t have regular interactions with them or pat yourself on the back often you are as good as gone.

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