Pros
- Great culture and company values; little politics. - Very smart, driven, creative people. Company has attracted great talent and still manages to. - Generally solid and empathetic senior leadership and middle management - Better balance between Product/Tech side of business and Insurance side than previous. Evangelism about remaking Insurance industry remains but it is reasonable. - Long-term strategy and vision for the company still makes sense if we can fix profitability in the near term - Company does invest in people- many move from CX/CLX to Product/Corporate roles - Company no longer a startup, but still small compared to the big insurers. Individual work is still very impactful on the shape of the product and company results. - Get exposed to good tech people. Some cutting edge tech, some big ideas that haven't materialized. It's still very interesting to work here. - Diversity-wise the company is pretty good
Cons
- Not a profitable business, but improving. Stock is in the toilet. In some ways good as we are not a hype stock anymore and can focus on the fundamentals. - Still digging out from some decisions made early in the company's life. - Hours can be long depending on the role, though I think we are mostly out of this startup phase and most people can work their 40 hours. - There are co-CEOs. Neither with insurance backgrounds originally. One really gets it and is very solid. One I'm not so sure about. He mostly stays out of the way though. - Prioritization process between Product and Insurance sides still needs to improve. - Comp is fine in my area, I can't comment across the company. I could probably make more elsewhere but not much more, and the jobs would be crappier and less interesting. - Stock based compensation is still used a lot. It's not really buying a lottery ticket at this point, it should be seen as investing in a cheap stock near its historical bottom. As the company moves towards profitability, it will go up, but it ain't hitting $160 again anytime soon.