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Lennox International

Is this your company?

Toxic and stagnant - Customer Service (CSR) Lennox International Employee Review

1.0
25 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Parking? There are very few pros I can think of. Nothing that’s different than everywhere else - vacation pay, benefits

Cons

Favouritism, very clique-y, no room for advancement, no/very low pay increases even when the company is making money, pay and bonuses and commission are heavily taxed, holidays are based on US holidays

Explore other reviews about Lennox International

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

good culture and decent pay

Cons

not a lot of cons, can get slow if you don’t ask for work a lot

2.0
29 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fellow employees! No micro managers. Health benefits were decent.

Cons

I have significant concerns regarding employee compensation, bonus structures, and overall company spending priorities. There is a growing perception that investments in expansion are taking precedence over investments in employees. I am also concerned about how employees are treated and the consistency of leadership's commitments. The decision to eliminate the hybrid work arrangement after previously assuring employees that it would remain has damaged trust. When commitments are reversed without clear communication or justification, it becomes difficult for employees to have confidence in the organization's leadership.

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