Startup Culture At Its Worst. - Manager Operations Lenskart Solutions Employee Review

Note : A patient read is required. There is a long list of cons, which I understood while working there for about a year. Everything that can be possibly be wrong with an organization, here its put in practice. The organization hierarchy and roles/responsibilities change every 2-3weeks. I know of people who joined in operations, moved to tech, then to strategy, then to marketing, then to retail. So most days you wake up not knowing who your boss is, or what you are supposed to do. The HR will sell this as ‘multi-skilling’, but to me it is the very definition of chaos. The ‘warehouse’ in Okhla is in shambles. It smells, there is rot everywhere, people don’t get proper offices, no A/Cs, no coolers, no coffee vending machines. Thank god they are ‘allowed’ toilet breaks. That’s pretty much the only convenience you are entitled to. By contrast, the Vatika office gets all the perks. However, it comes with a catch. If you are seen smiling, it is automatically assumed that you have no work, and immediately someone will reprimand you. They have put a couple of Foozball tables, but if you are seen playing, your boss with heap you with an earful of tirades on some far fetched topic you aren’t even connected to. Forget your sense of freedom there, everyone is monitored and reprimanded at regular intervals. When you join an organization, one of reasons you do so, is to have a good career, where you add value to the organization and vice versa. This doesn’t exist in Lenskart. You don’t have KRAs/KPIs. There is no one to advice you or guide you through tough situations (of which there will be many). If you screw up, the blame solely rests with you. If you do good work, the praise solely goes to the bosses. Lastly, a note about the founders and the top management. There have been 15+ top level exits in the last 1 year alone. Most of them may be attributed to the way the founders conduct themselves. Its damn frustrating to work with them. They are the ‘know it all’ kinds who think they can do a much better job than you anyday. And they make sure to let you know it. They call for meetings at 5AM, 10PM, On Sundays (yes, you read this right), basically whenever their mood desires. The sole purpose of these meetings is to humiliate you, and prove that they are right at every count. And if you don’t attend, you are immediately judged as not a team player. I think their ego has swollen to such an extent that they see employees as slaves and nothing more. I could go on here, but the less is said, the better it is. And I am sure you get the drift anyways.