Pros
Lexer has its strengths: it once boasted a lively work culture, strong client focus, and inclusive decision-making. There are also many great humans at Lexer, with deep technical skills. While remnants of these qualities exist, the company has entered a phase that could be described as challenging at best.
Cons
High Stress Environment: Employee turnover is high, especially among new hires. The workplace atmosphere is increasingly tense, with demands often outpacing resources. Due to economic reasons, company headcount was limited to <95 (although this is not reflected in recent job ads, which inaccurately claim a team of 110+). As senior people leave the business, it is harder for less experienced people to find good training. Subpar Compensation: Despite claims of a great "family" culture, salaries lag far behind industry norms. Efforts to negotiate better pay are met with vague promises instead of actionable plans. There are no regular salary review processes. Tech Debt Piling Up: Operational inefficiencies are glaring, exacerbated by accumulating technical debt that remains unaddressed. Some managers fail to identify and tackle the root causes of systemic issues in team communication and data systems, often blaming team dynamics. Disorganized Change: The company’s response to operational problems often involves abrupt restructures and shifts in work modes, carried out with minimal employee input, creating a volatile work environment. Misaligned Priorities: Innovation is prioritized over client needs and basic operational stability, contributing to a lack of clear strategic direction. Lexer has been known to make big investments of time and energy (6+ months) into new products without taking the time to do market research, leading to poor product-market fit. If you're seeking a stable work environment, competitive pay, and a management team that tackles issues at their core, you might want to look elsewhere before committing to Lexer.