3.0
6 Aug 2025
Former employee
Oshawa, ON
Recommend
CEO approval
Business outlook
Pros
Decent pay, small team environment, a lot of autonomy, virtual support systems in place to help with confusion on files or technical difficulties.
Cons
Often high volume and long hours for the tax season, equipment and software/processes can be dated, high frequency for deescalation measures as clients question their refund amounts, service fees, and dispute constantly changing tax policies or attempt fraud.