Supportive management can't overcome poor workplace culture - Customer Contact Agent Liberty University Employee Review

3.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

Lower level management is supportive and understanding. Robert in Financial Services was awful to work with.

Cons

Low pay, the people I interacted with on a daily basis were some of the worst people I’ve spoken to then or since.

Explore other reviews about Liberty University

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Very friendly environment - growth opportunities

Cons

- transparency - beginning wages

5.0
4 July 2026
Recommend
CEO approval
Business outlook

Pros

The most supportive management group I have ever been a part of. The people who work there are amazing. You are encouraged to support your customers with prayer. Time off is incredible from the start. A lot of control where time is concerned

Cons

Liberty University does not allow overtime.

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