There are some people, many of which have been there for many years and are in higher level positions, who are very rude and hard to work with. They also have difficulty accepting change and generally are very opposite of the overall culture. Life Church's feedback center culture is great usually, but it can and often is abused. Feedback is typically around personality, which again can be extremely toxic in the wrong hands. The same people who can be toxic in what they say and how they treat others, are the same people who will teams/email you after hours and on weekends and expect a response. The people who expect 1 hour of turn around time for very difficult tasks, but they want several weeks of turn around time for simple things that you ask for. Most people are good, but just one person in a leadership role can cause a lot of hurt and stress