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      LifeWorks reviews

      Client Care Counsellor at LifeWorks - Client Care Counsellor LifeWorks Employee Review

      3.0
      5 Nov 2023
      Client care counsellor
      Recommend
      CEO approval
      Business outlook

      Pros

      Wonderful colleagues and some great training opportunities

      Cons

      Challenging clients (many clients calling in with suicidal thoughts and behaviours), high stress, high micromanagement, and sometimes unreasonable demands/targets.

      Explore other reviews about LifeWorks

      5.0
      31 Dec 2024
      Paid parent provider
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, responsive staff, helpful

      Cons

      Confusing payroll system, many layers of bureaucracy

      4.0
      17 Jan 2026
      Care manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team, felt like supervisor cared

      Cons

      Caseload could feel high, changing needs

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