I like it in general... - Studio Associate Lifetouch Employee Review

4.0
10 Dec 2009
Recommend
CEO approval
Business outlook

Pros

Always something to do Laid back atmosphere, no silly busywork Interesting job Opportunity to be creative Great lower-level management (though I suppose it depends on the store) Flexible hours

Cons

Scheduling is not done through the individual studios, but Lifetouch's online system. This means people can schedule online, which is good, but the system keeps track of how busy the studio is, and as it gets busier, it opens more and more appointment slots. Meaning we have one every ten minutes. Which is ridiculous and we fall way behind. Also, they expect us to answer the phone every time it rings, and if we are busy, leave a message in the call log. When you're in the studio trying to keep a sitting down to 10-20 minutes and the phone keeps ringing off the hook, there is simply no time. The in-store customers should come first so we can keep on time. Lastly, this is one of those jobs where you shouldn't expect to get many hours per week. So it's better as a second job.

Explore other reviews about Lifetouch

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

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Lifetouch Response
2mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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