I Love the company and the people, but the corporate leadership needs to go - Anonymous employee Lifetouch Employee Review

3.0
23 May 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people, the passion, the commitment for what we do. Capturing wonderful memories. It is a wonderful place if you are into the mission of the company.

Cons

every 3 years, new president in the corner office at the school studios division. Why? Because Paul Harmel, CEO of Lifetouch corporate, has no idea what he is doing. The job has passed him by. He knows it but won't admit it and retire. His cronies are on the board and they follow his lead. Typical corporate board. They enjoy the perks, and won't 'do in' one of their own. As an employee owned company, there is no way to bring in an outsider that can shake up the leadership. It needs to happen. Harmel is a disaster for the company. 8 Presidents in the biggest division in 10 years. That is not where the problem lies. it is with Harmel and the board.

Explore other reviews about Lifetouch

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

avatar
Lifetouch Response
2mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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