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      Lifetouch

      Part of Shutterfly

      Engaged employer

      Lifetouch reviews

      Better than not working, but not by much. - JCPenney Photographer Lifetouch Employee Review

      2.0
      4 June 2014
      Jcpenney photographer
      Recommend
      CEO approval
      Business outlook

      Pros

      Entry level job, good if you wanted to gain experience.

      Cons

      The "customer is always right" mentality resulted in a lot of customers treating the employees pretty poorly. Morale was low and resentment was high. It was ridiculous what customers expected for the prices they were willing to pay. Also, it was pretty clear that management didn't value employees as people, but only as part of the bottom line.

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      5.0
      30 Jan 2026
      District sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Quality of life. Schedule Flexibility

      Cons

      Lots of travel and requires lots of micro managing

      avatar
      Lifetouch Response
      3mo
      Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
      1.0
      25 June 2026
      Sales account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Sales Team. Remote based position.

      Cons

      -Losing out to competitors has become acceptable or business as usual. -Management has become out of touch with what is going on in the field. -Outdated Photography equipment. -There is constant turnover with photographers. Difficult to keep good people when they are not paid well & have no structure. -Company is very reactionary. Making cuts seems to always be their answer to solve low profits.

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