Too much responsibility for minimum wage. - Underclass Photographer Lifetouch Employee Review

2.0
10 Nov 2014
Recommend
CEO approval
Business outlook

Pros

I get paid to travel, so that's nice. Also working in schools with children is nice as well, however that's about all I can think of when it comes to pros.

Cons

Lets start with the compensation. As a photographer at life touch you are paid minimum wage, and don't expect that to change even after you're told that it will. Me as well as many of my fellow employees have been promised pay raises for a very long time. We have never seen them Every time one of us asks management what is going on, we are given no real answer and another promise of, "You'll probably get it starting next week, don't worry." As an underclass photographer you are not just a photographer, but also a driver, a customer service representative, a money collector, a laborer (not just building the set, also building 30 foot by 20 foot risers among other things), and a money counter, all for minimum wage. Now lets take a look at the equipment. Don't expect to ever come across a 100% working set. Out of the 13 sets the territory I work at owns, not one works perfectly. Either the stands are broken, the DLC (power box) doesn't seem to work, the fans on the lights don't work and overheat then melt, or the power cords catch on fire (not kidding). Or how about the vans? Lifetouch will rent most of their vans from a vendor, which is nice, however they do own a few of their own. The two vans they do own aren't kept up at all. The tires are bald and have leaks, the alignment is way off, and the brake pads are completely worn, among other things. Even after numerous promises from the territory manager to fix the vans as soon as possible because, "safety is our number one priority here at Lifetouch," nothing has happened. Now my last gripe, the hours. Never ever was I told that most of my days would be 12 hours+. Not once. They will schedule a photographer to work an underclass job, a sports job, and a dance all in the same day, and expect you to get off work around 10 or 11 pm, and come back in at 4:30 am! Since we were short on photographers this season we were told that we were not allowed to get sick because we are needed. One person did get sick and was gullted into working through it.

Explore other reviews about Lifetouch

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

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Lifetouch Response
3mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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