Underpaid & Overworked - Service Representative and Photographer Lifetouch Employee Review

2.0
3 Aug 2010
Recommend
CEO approval
Business outlook

Pros

I liked photography and working with the kids at the schools. Was promised a nice commission on my re-books. I had my summers off so I could spend time with my family.

Cons

My work load doubled, but my hourly wage stayed the same. Commission issuance was not as promised, the amount was very low and I have never been shown how the commission was calculated. There was a high turn over rate and morale was low among my peers. Management's only concern was their bottom line, not the happiness of employees and their needs to live above a poverty level. There is a glass ceiling for female employees, but remember glass is transparent, you may not see it before you hit it!

Explore other reviews about Lifetouch

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

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Lifetouch Response
2mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers were always friendly and great to work with. Insurance was great.

Cons

Literally everything else. Company makes major changes every few months, firing managers across the country without replacements. Did not fire a sales rep who was committing felony fraud but fired small employees with false information. Company is 90 years old but refuses to make basic improvements. Nowhere to move up and bonus is rigged.

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