no team work only sales numbers, better look for a new job - BDM SALES Lighthouse Employee Review

2.0
6 June 2025
Recommend
CEO approval
Business outlook

Pros

Compensation is good, onboarding training is nice, team members are supportive, products are good

Cons

Target is always high, few people achieve the target, differnt countries differrnt salary but we have same target to achive, the managers like seniors bdms don't care about new joiners, mentioned many times about the support I need for my market, but nothing has been done, so even if my numers are look ok now, I already want to leave and see other jobs. we see our sales people leave since I joined the company, no security.

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Lighthouse Response
11mo
Thanks for sharing your experience with Lighthouse. We’re genuinely sorry that your time with us isn't entirely positive. We truly value all feedback as it helps us learn and grow. We’ve recently seen some reviews that appear to contain inaccurate or disrespectful comments, particularly about a specific team and its managers. We want to emphasise that we aim to foster a positive and respectful work environment for everyone, and we believe in the importance of accurate information and constructive feedback. We’re always working to improve and have already made significant organisational changes to help us achieve greater success. We’re building a culture where personal accountability and delivering for each other are non-negotiable at all levels of the organisation — not just to meet our goals, but to ensure every team member has the clarity and support needed to thrive. Our expectations are ambitious but fair, grounded in analysis, and consistent across the company. That said, we also recognise that success depends on mutual respect, clear communication, and shared ownership. When expectations are clearly set and upheld, we believe everyone benefits. We encourage open and honest dialogue and are always available to discuss legitimate concerns directly. We’re committed to making Lighthouse an exceptional workplace, and we wish you the very best for your future.

Explore other reviews about Lighthouse

5.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The best part of working at Lighthouse is seeing the immediate impact of what we build. Our customers are literally glued to our BI tools—it’s their "source of truth" for making decisions every day. Whether we're working with massive global chains or unique boutique brands, knowing that our tech is that essential to their business is a huge motivator. The culture is amazing, and the leadership genuinely cares about us. It’s a fast-paced environment with constant learning opportunities, and you’re surrounded by colleagues who are just as passionate as you are. It’s rare to find a place that scales this quickly without losing that human connection.

Cons

Because we’re growing so fast and adding new features, integration quality can sometimes be a challenge. It’s a known pain point, but the good news is that we’re actively working on it and leadership is prioritizing the fixes. If you’re okay with a "work in progress" vibe while we scale, you’ll fit right in.

1.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Lighthouse is the poster child for companies that exist solely to put Profits over People. Making this company an extremely good example to educate people on the topic

Cons

I had a highly negative experience with OTA Insight (now Lighthouse). After I raised legitimate concerns and attempted to resolve a billing/invoice dispute professionally, I received a cease and desist letter in which the company attempted to claim that I “stole” from them. To be clear: I did not steal anything. I escalated concerns because I was receiving communications from multiple jurisdictions indicating potential compliance issues. I relayed those messages to OTA Insight/Lighthouse in good faith, because I believed it was important for them to be aware and correct anything that needed correction. Instead of addressing the issues, they responded by claiming that my remarks about them being “not compliant” were a lie, even though I was simply repeating what I was being told by outside sources and trying to handle the situation responsibly. This situation was extremely time-consuming, required extensive documentation, and I billed them for the time spent addressing it. They then refused to pay the invoice. In summary: I raised concerns in good faith I documented everything I billed for time spent handling a serious issue They refused to pay They escalated to intimidation tactics via a cease & desist and false theft claims I would strongly recommend that anyone considering doing business with this company get everything in writing, document everything, and be prepared for aggressive tactics if you ever dispute anything

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