There's potential but much to be done - Anonymous employee Lightspeed Employee Review

3.0
31 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free snacks, great benefits. Everyone we work with is brilliant, funny & hard-working. They'll get you drunk.

Cons

Long hours, limited opportunity for advancement, recognition for hard work limited, no performance bonuses for non-sales employees

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Lightspeed Response
8y
Thank you for your candid review. At Lightspeed, we have a culture of constant improvement and rely on feedback like this to help us evolve the way we do things. One of our people goals this year is to build career paths and nurture talent, and we have started implementing development opportunities across all departments. Because we work so hard, we try to ensure there is constant appreciation for it. We’re sorry to hear that you feel the recognition is limited, and this is certainly not intentional. I encourage you to talk to your manager or HR, if you feel comfortable doing so. We will keep a close eye on this to make sure everyone is being recognized for the hard work that they put in – after all, you all are the reason for our success!

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5.0
25 Nov 2024
Recommend
CEO approval
Business outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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