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      Lightspeed

      Engaged employer

      Lightspeed reviews

      One of my least favorite places, period! - Content Specialist Lightspeed Employee Review

      1.0
      28 June 2022
      Content specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Unlimited PTO was appreciated (and well used)

      Cons

      Working at this company is a disorganized mess. I came on through an acquisition, and it seems like everyone else did too. They have no infrastructure in place for dealing with the influx of new employees, and no sense of what makes a job meaningful for the people who work there. Most of my former colleagues have quit because their day to day work life had become an incredibly uninspiring species of disconnected low-stakes tasks with no direction or vision. I felt completely abandoned by management here as well as voiceless and disempowered. I was also incredibly underpaid for my role, and told that this was essentially "my problem" for being based in the US as opposed to Canada. This company is 100% style over substance, trading in bargain basement upper management that has no idea what it's doing and has created a directionless mess at all levels below. Gives lip service to diversity and inclusion, when everything is a front for a company that clearly doesn't actually care about its employees, no matter who they are. Can't wait to leave this place, and never look back.

      avatar
      Lightspeed Response
      3y
      Hi, Thanks for taking the time to provide your review, it is appreciated. We're happy that you've been able to utilize our flexible paid time off market-leading benefits. I am sorry that your onboarding into Lightspeed post-acquisition didn't meet the service expectation that we pride ourselves on. We are experiencing some "high growth" growing pains however we are committed to resolving this quickly. In order to continually improve we'd love to connect with you, especially if you have further feedback--to start a conversation we encourage you to reach out to your People Business Partner. Thank you for helping us ignite businesses everywhere. Best, Rani Hammond, Chief People & Culture Officer

      Explore other reviews about Lightspeed

      5.0
      25 Nov 2024
      Data entry clerk
      Recommend
      CEO approval
      Business outlook

      Pros

      nice atmosphere and understanding people

      Cons

      Very hard for people who dont communicate

      3.0
      10 Nov 2025
      It
      Recommend
      CEO approval
      Business outlook

      Pros

      -Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

      Cons

      -Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

      avatar
      Lightspeed Response
      4mo
      Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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