Good company for sales people but very unorganized - Senior Territory Account Executive Lightspeed Employee Review

3.0
19 July 2023
Recommend
CEO approval
Business outlook

Pros

Employees get treated well, office HQ is beautiful, good culture

Cons

Extremely unorganized, often promoting people to management with no experiencing. which is good for people who want to move up but bad for the people who need to be managed by them

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Lightspeed Response
2y
Hello, thank you for taking the time to review here on Glassdoor. We're super happy to hear you feel treated well and are enjoying the culture and offices, but it's concerning to hear your con. We strongly encourage you reach out to your manager or People Business Partner to have a conversation —we want all of our people to be able to do great work and feel supported and empowered by their leaders. If you don't feel comfortable going to your manager or PBP you can contact us on our confidential email: people@lightspeedhq.com.

Explore other reviews about Lightspeed

5.0
25 Nov 2024
Recommend
CEO approval
Business outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
5mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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