Things changed, and not for the better. - Analyst Lightspeed Employee Review

3.0
3 May 2024
Recommend
CEO approval
Business outlook

Pros

Tenured employees are great - they're the type of people Lightspeed originally went after. They share a vision. Decent benefits.

Cons

The company grew way too fast and now everything feels beyond chaotic. Overlapping products. Bizarre management hires / leadership moves. Managers / team leads with very little relevant experience hired and have zero idea what they're doing. Lots of people are hired into roles where they don't understand the products and aren't trained on them. Company culture evolved into 'let's make a fancy space to eat in' Feels like odd uses of money to have baristas, catered lunches, etc while laying off 500+ people in just over a year. As someone who was part of these layoffs, it's really unfortunate to see other people who did significantly less / worse quality work on a consistent basis stay on. It really makes you realize you're a number there and 'doing your best work' (as certain high level executives have mentioned) seemingly doesn't matter. Expected workloads continued to increase without supporting staff. Higher level management feels like a carousel at this point. Compensation increases are rare and when they do happen, they're often in the form of RSUs which have proven, so far, to be completely unusable.

Explore other reviews about Lightspeed

5.0
25 Nov 2024
Recommend
CEO approval
Business outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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