Pros
LinenTablecloth (LTC) offers early advancement opportunities to the right candidates. It consistently looks for those diamonds in the rough new hires. The result is that there are some motivated and creative team members working here
Cons
LTC is run by a husband and wife team, with the wife seeming to be the decision maker. She is easy enough to work with, but is rarely in the office and, being a Chinese national, she doesn't really interact with key personnel, nor understand US employment principles. This means that her only source of information for making decisions comes from her husband who is not an effective communicator, has little experience working in or running a corporation of this size and who spends less than 20 hours a week at the office himself. The decisions that do get made don't seem to be based on any research, core value or any business intelligence of any sort. There isn't a business plan. There aren't any substantive goals for department heads. The goals that are provided to departments aren't well defined and are usually arbitrary (be more touchy-feely in customer service, or, increase site traffic by 2K Daily UVs). These goals are quickly forgotten, and subsequently replaced, within just a few days or weeks. On more than a few occasions, the wife has formed a negative opinion of an employee. Once that has happened, the employee is targeted for dismissal, which usually occurs within that pay period. So now you end up with highly motivated, creative and loyal team members that have little to no advanced experience, and now have no idea what they are allowed to do and what they are not allowed to do. They are tasked with company growth, but have no idea what direction the company will be going in next month, so are hesitant to take action. The husband/wife team view this as laziness on the employee's part, rather than a failure to lead on their part, so their response to this .is more of "the beatings will continue until morale improves".