Family run business but with the security of a large company! - Anonymous employee Lipsy London Employee Review

5.0
28 Sept 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lipsy still runs like a family run business but with the finical backing of a large company (Next) so it feels secure even in a tough retail climate. Working closely with the founder and CEO of Lipsy means that sign off happens quickly. The people and culture are great, it’s a small head office so you get to mix with other teams and build strong relationships

Cons

You work hard but you do it with passion as you want to see the company succeed.

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Lipsy London Response
10y
Thank you for your feedback, it’s absolutely superb that our employees still experience the family culture of Lipsy. As a result of this, our employees have great exposure and tasks are completed more efficiently. We are very lucky to be able to build relationships across our departments and this truly reflects on the general atmosphere of Lipsy. We do have a very fast-paced environment but the passion and strong work ethos of our employees is what makes Lipsy succeed. Although we do work hard we do like to take the time to celebrate our successes together through various social events throughout the year. Thank you again for your feedback – please do stay in touch.

Explore other reviews about Lipsy London

2.0
13 Jan 2018
Recommend
CEO approval
Business outlook

Pros

I enjoyed helping women feel comfortable and embrace themselves. People traveled from near and far to get a dress for prom, homecoming, or even their wedding, and it was genuinely satisfying to assist customers in finding the perfect dress.

Cons

The first few months of working for Lipsy were great. It suddenly went very downhill. We were always understaffed. I ended up having a medical issue that my manager wouldn't let me out of work for. Hourly rate wasn't great and morale was low with a lot of workplace drama for only 4 people working there. The company is a U.S. implant originating in the U.K., originally with 6-10 other U.S. locations, but as of Jan 2018 all U.S. locations are closed. As a junior sales associate, when more and more people quit or were fired unnecessarily, I was forced to take on responsibilities that were store manager level while still being paid a very low wage; most notably closing the store alone, frequently being left alone in the store, and having to participate in corporate conference calls about sales numbers as there was no manager around most times. When our first manager was fired, the second manager made it very clear they did not like me. Eventually the toxic environment pushed me to give notice. Corporate made it clear that meeting sales goals was a priority, but this was hard to do with such high prices, but the number one feedback from customers was the high price range, and there were some days where I sold 1 to 2 items in 6 hours, if anything at all.

2
3.0
28 May 2019
Recommend
CEO approval
Business outlook

Pros

Discount on dresses, somewhat flexible with scheduling in the beginning of my time there

Cons

Was being made to do store manager duties yet wasn’t even making keyholder salary, was forced to be on sales calls as a junior employee etc

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