Great colleagues, but support and pay issues persist - Senior Technical Support Engineer Litera Microsystems Employee Review

2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

There are some amazing people working here and many of them I love working with.

Cons

Payslips not being available, also lost my original contract. Lack of support team in APAC, when new people get hired to be in the APAC team, once trained they move to another timezone. Keep asking for more assistance but nothing comes for years. Told to delegation of cases, idea of delegation is: give coworker the case but you help investigate/give points for the emails/help on remote session. Asked for a wage that reflects current markets, not "in budget" yet.

Explore other reviews about Litera Microsystems

5.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits Great people to work with

Cons

No real negatives for me

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Litera Microsystems Response
1w
Thanks for taking the time to leave a review! We're glad you've had a positive experience, especially with the people you work alongside. Great colleagues can make all the difference, and we're happy that's been part of your experience at Litera. We appreciate having you on the team and thank you for all of your contributions.
1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

The individuals who have been brought together by this company

Cons

Where do I start? Toxic work environment which everything you do will be controlled, watched and scrutinized. They will lay you off without warning, put you on a pip yet very little training. The company gets scrutinized by its product & support. Unrealistic quotas and toxic management coming from the top down. No job security.

3
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Litera Microsystems Response
1w
we strive to create an environment that balances accountability, collaboration, and professional growth. Performance expectations, feedback, and development conversations are intended to support employee success, while also ensuring we continue to meet the needs of our customers and business. We understand that these experiences may be perceived differently by different individuals. If there is anything your HR Business Partner can support, we highly encourage you to engage the People team. We value open and constructive dialogue and are committed to listening, providing support where appropriate, and continuously improving the employee experience.
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