Not even worth a headline - Retention Agent Lithia Employee Review

1.0
2 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Sausage cobs in a morning Some of the people who used to work there Sometimes have a good tune on Spotify (depending who's the daily DJ) Nothing else

Cons

Poorly managed to say the least - management are rude and ignorant No loyalty to employees. Even those that have spent the majority of their working life at Pendragon. No career progression (unless you're a yes man, or you're best friends with senior management) Zero communication and a lot of lies Massive barrier between Team members and management/leaders Some individuals being expected to work more hours over a weekend for less money?? Wage isn't fair Literally everything else

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Lithia Response
6y
Thanks for leaving us a review. It's a shame to hear you aren't enjoying your time with us but we are currently in the process of launching a new way of working within our CX Hub, giving our team members a more structured progression plan, supported with training and development opportunities.

Explore other reviews about Lithia

5.0
8 Dec 2025
Recommend
CEO approval
Business outlook

Pros

pay and benefits are great

Cons

boss not so great in my opinion

3.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Straightforward work, easy, good benefits

Cons

A little boring at times because the work was so specialized

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