Great environment, poor quality and questionable management - Sales Executive Lithia Employee Review

3.0
30 Mar 2023
Recommend
CEO approval
Business outlook

Pros

The environment is fantastic, very enjoyable and great team

Cons

Too much work load on the sales staff, from arranging the pitch to sorting the prices. We have to check cars are valeted correctly as the company is too profit focused to hire a good team of valeters, instead they use assured group who use immigrants who are paid pennies for jobs, no wonder the cars aren’t clean, some of them have never seen a car in their life. Cars are also inspected lazily and no accountability goes to the technicians, it gets brushed off with “it’s a used car, of course it will have issues”. The pay doesn’t reflect the work we do and hours we spend. The commission structure hasn’t been changed in years, and a basic salary of £16500, which they believe is “competitive” is an absolute joke. And they claim to be reviewing this… it’s been over a year we’ve been hearing this, no wonder staff are leaving.

Explore other reviews about Lithia

5.0
8 Dec 2025
Recommend
CEO approval
Business outlook

Pros

pay and benefits are great

Cons

boss not so great in my opinion

3.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Straightforward work, easy, good benefits

Cons

A little boring at times because the work was so specialized

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