Pros
There are many leave benefits/options and there is a decent work culture (if you could call it that, given the 100% remote nature of the job)
Cons
Too much emphasis on KPIs, impossible at times to feel like there is any cohesion between staff, and stakeholders outside of the organisation - it can be a logistical and practical nightmare at times trying to manage your own client case load. The over emphasis on KPIs also takes away from being able to spend adequate time and energy on doing true clinical and effective work with clients - trying to hit 5 billable hours per day isn't always possible, and the second that happens, management comes breathing down your neck, yuck.