Pros
-A lot of flexibility regarding work hours. You can take breaks when you need them or work extra hours (not considered overtime) as you see fit. -Very diligent with payment. -Protocols are helpful and not unduly restrictive or bothersome. -Platform is intuitive and easy to use. -You can use your own equipment and devices freely, as opposed to other companies that demand the use of cumbersome systems that make working more difficult.
Cons
-You get paid by the minute according to the time you spend in phone calls, which is completely fair, but it makes your income depend heavily on how busy the line is, and sometimes there were very large gaps between calls. -Barrier of entry can be a little high for pepole with no previous experience in OTP interpretation, since the training here is very brief and to the point. You're almost expected to know the ropes.