Perfect place to STALL your career - Anonymous Lookout Employee Review

-No 401k Match, no tuition reimbursement, no continuing education stipend, no mobility within company, no cross-training, rare to see an advancement path that has been built out. (Pathetic for a company as old as this one.) -Inability to execute in the market. Good product offering when I joined, but quickly lost ground within a couple of years. Saw position in Gartner Magic Quadrant take a significant hit between 2022 and 2023. -Pitiful at generating sales revenue. Unrealistic targets set for the company that lead to turnover and overwhelming underperformance. Company has a Net New Revenue goal of ~$30 million for the 2023-2024 FY, and in Q1 a measly ~$1.5 million in revenue was generated. Sales folks come work for a year or two, then are fired or take a better job elsewhere. -Heavy consistent turnover. In less than 2 years, there were multiple CRO's, CMO's, Sales VP's, etc. Alas, the CEO/CFO remain and leadership continues to talk about the ever elusive IPO. (Company is over 15 years old; an IPO is not happening. Consumer side of the business was recently sold off, so I expect the same for the enterprise segment.) -To my last point, the company used the "poor economy" as a justification to have a 10% Reduction in Force in January of 2023, wiping out teams across the globe. Claimed it was to cut back on expenses/reorganize, except they turned around and rehired tons of people within a few months to fill the voids they created. My opinion is it was a thinly veiled attempt to conduct a mass layoff in order to bring in new talent. (~ 12 people laid off from US SLED team and it seems they immediately managed to hire more than they let go for that region.) -Micromanagement. Over time, the company has become a place where employees are under the microscope for every little thing. It is evident that leadership is stressed about the unrealistic targets and that creates downward pressure all the way through the chain. -Aside from a few, marketing is full of overpaid hacks. The entire game plan for previous fiscal year was send the Gartner MQ to every prospect, talk about the MQ every chance you got, and utilize it as the main selling point. The 2023 MQ came out and Lookout moved down the rankings several spots. We're talking from about a top 3 spot in the space down to around 6-7 if we're being generous. Marketing quickly changed their tune about using the MQ for outreach and directed everyone to AVOID sending it out at all because of how poorly the company performed. -Inside sales team can't sell SQUAT. I'd be surprised if the department performs at 25% of their annual quota. Most of their sales coming in are from carrier partners like Verizon and AT&T. -Certain people mastered the art of lip service. Will talk everyone's ear off about developing a promotional path. Of the 25-30 biz dev reps there during my time, 75% are no longer with the company. 2-3 have moved into other roles (promotions were not performance related - bonus points if you are in the Boston office and can kiss someone's butt there.) -Entry level reps told to use "Cloud Security Advisor" in their LinkedIn bio's, intentionally misleading prospects to the credibility and pedigree of those contacting them. Also appeared that a leader RETALIATED against one of the reps due to her concern about not being promoted, even though she hovered around top 2-3 of the global team consistently. She was put on a PIP as a top performer, when no one else had ever been put on one. No wonder why she quit short thereafter. -Wholly incompetent would be considered a compliment for CM. No background in tech and exists to parrot what a global director says. The "trainings" provided are the exact same thing rehashed every few months or so. My advice to the company is save the salary cost and let the biz dev reps be self sufficient, no need for a manager. Probably wouldn't see any change in performance. -Company seems to have hit its ceiling. For now they have consistent revenue, but big renewals teeter on the edge as customers start exploring other options and behemoths like Microsoft capture more of the market with a solution that is "good enough". I think the best possible future for the company is being an acquisition target.