Good people, poor culture - Anonymous employee Loom Employee Review

Most problems at Loom can be attributed to an inexperienced exec/leadership team: - There's a lot of top down decision making - why hire good people if you're not going to listen to them or let them have the autonomy? Feels like decisions are made behind closed doors and then people are told to just blindly execute on them. Generally a result of poor communication / lack of proper management skills - No clear strategy - just metrics to go after. Metrics should be an output of a good strategy, but because the strategy lacks clarity or direction - teams + orgs are all over the place and constantly experiencing whiplash. Cross-functional alignment sometimes feels impossible - Incredibly reactive - there's a lot of anxiety at Loom, especially at the leadership level. While I don't blame them (they're human), their inability to manage it properly results in it trickling down to employees, leading to chaos, confusion, and burnout Very dependent on your team or role, but work-life balance can be tricky and some teams are stretched very thin.