There is no "love" in Lovesac. You have been warned. - Anonymous employee Lovesac Employee Review

1.0
24 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Milestone bonuses (if they keep you that long) - There are some good people (few and far between, with little influence) - Autonomy (to the point where you're expected to be able to do things you're not trained for, have no idea how to do, or have the ability to make crucial decisions)

Cons

- Constant miscommunication or lack of communication - Toxic positivity ("Smile or else") - Micromanagement - Incompetencies on all levels - No accountability of leadership - No opportunity for advancement - Startup Mindset, Corporation Methodology - You are not a person, you are a number at best - Force to support corporate decisions you will not approve of - Limited resources and support - "Pizza Parties" instead of pay increases - Thankless, hollow appreciation - Bonuses are determined by other people's performance, not your own - Primitive technology - You will constantly have to clean up other people's messes - Poor delegation of roles and workload - Constant passing of responsibilities - Constant reorganizing of roles and departments, often leading to abrupt layoffs and position eliminations

Explore other reviews about Lovesac

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good training Free time Good culture

Cons

Slow days depending on store

3.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Generous PTO for Full-Time employees - Great product that customers testify about for years after they purchase - Solid benefits package for Full-Time employees - Flexible Scheduling - Simple job with ample downtime; great first gig for students or anyone looking to start in sales

Cons

- Not a lot of customers during the weekdays, so time can pass by extra slowly; depends on store location. - Very limited opportunities to move up for Part-Time and Full-Time Associates as Assistant Manager positions have been eliminated for most stores (unless considered a high volume location). - No commission earned on high $ value product, but are still expected to sell like you are -- as each person has a sales goal to meet. Additional payout incentives are based on store performance only, it doesn't matter if you're killing it at the individual level. - Pay depending on position. Full-Time Associate sometimes being paid the same as a part-time employee. - Fulfillment team and delivery partners create unnecessary chaos, which lead to irate customers that take frustration out on store reps.

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