So many things. Complete incompetence. From the top down. Terrible business model. They rely on florist who are typically more artistic than business minded and take a percentage of their profits. So as an employee, you get yelled at constantly. They also make mistakes constantly and just believe they are right at all times.
As for the benefits, anyone in the world is offered health insurance. It is still over 3-figures$/check for just about the most mediocre coverage. Good thing is make so little, you might qualify for Medicaid. 20 days vacation- let’s see what is approved because they are understaffed. They like overworking and overworked people like to quit. Not everyone gets all “company holidays”.
As far as growth, management keeps talking about how fast they are growing. They have been around over a decade and are barely seeing real growth. There is no way to grow because no one wants to hear that they are wrong. And they are wrong about so much.
The worst part of this is, they treat employees well in comparison to their customers (aka partners). If you are thinking of going- run so fast. Or get a rate that reflects their service.
Anyways, having said my cons, I will say that this job is great for some. Whether you are easily satisfied and contempt or currently working for minimum wage - this is a better option. My views are from a place of privilege, but I still believe everyone deserves better. The values and culture are rotten inside and out.