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Lowe's Home Improvement

Engaged employer

Head and Shoulders Above the Rest. - Team Leader Lowe's Home Improvement Employee Review

5.0
8 Dec 2008
Recommend
CEO approval
Business outlook

Pros

Great people in a store dedicated to customer service. Customers enjoy shopping in our store because they are always made to feel welcome. A fun place to work. Benefits are substantial in an economy where many jobs offer none.

Cons

Retail hours do not provide regular days off, easy planning of vacations and regular sleep schedules. Lowe's does, however, make provision for days off by request with 3 weeks notice - not easy for everyone, but at least an effort to accommodate.

Explore other reviews about Lowe's Home Improvement

5.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Supervisors are supportive, allow you to learn skills from nearby departments to help during busy times

Cons

Could use more part time cashiers to cover call-ins.

4.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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