employer cover photo
employer logo
employer logo

Lowe's Home Improvement

Engaged employer

Take It Only If You Need It - Customer Service Representative/Cashier Lowe's Home Improvement Employee Review

1.0
15 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Co-workers for the most part. Great HR. No Smoking By Employees on Lowes Property

Cons

15 min breaks have to be taken on property. So if you're hungry and want to grab something from somewhere else, you either have to bring it in with you or wait until your lunch. For one weekend off, full time employees must work 6-7 days in a row; so after weekend off employee will work 6-7 day workweek. NO WORK LIFE BALANCE at all. Must have open availability for the entire week. Will be expected to work opening shift after working closing shift the night before. This means you can work close anywhere from 9:30pm to 11:00pm and have to turn around and be back in at 5am. After employee has worked 6 or 7 day work week, the next weeks off days will be split up, not together, so it feels like working 14 to 16 days straight. Customers are extremely rude. To make matters worse, most customers are not just rude to the employees, but to the other customers as well. Outdated systems make performing certain daily tasks almost impossible. Training not as good nor as long as it should be; these aren't registers employees are running but full out computer systems. 6 months of hands on is what it takes to understand half of it, but still will not train for all of it. No one has time to properly train new employees. Best an employee can do is learn their job quickly or find a different job quickly. Employees often do not get off when they're supposed to, and we're talking 1/2 hr to hrs here. Depending on department, schedule will be changed without management notifying the employee, so you're left constantly checking your schedule.

Explore other reviews about Lowe's Home Improvement

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits, bonus structure is awesome.

Cons

A lot of red tape and politics to deal with. Moving the team mostly over to Bangalore n

1.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

If you want to be lazy it's perfect 👌

Cons

This is the worst company I have EVER worked for, the worst I've ever been treated by an employer. So bad it caused me to be suicidal. The managers are incompetent. They are not leaders, they do not care about your wellbeing, just what they can get out of you. If you don't get credit cards you get yelled at. I'm seen so many employees just walk out because of that reason alone. I begged for full time, never gave it to me, but still give it to new hires. Which caused my kids and I to have no health insurance. Constantly changing my schedule. Which causes you to never be able to make any plans, or have a life. Denied my leave of absence for surgery as I'm literally laying in bed waiting to get surgery. Which was still dinged as a call out. Eventually leading me to a final, to finally get fired from the hell hole that is Lowes. I was smiling getting fired, walked out the door and felt so much relief. Lowes blows.

See reviews by: Helpful|Rating|Date|All