employer cover photo
employer logo
employer logo

Lowe's Home Improvement

Engaged employer

Not many opportunities for career advancement. Decent part time job if interested in home improvement. - Customer Service Representative Lowe's Home Improvement Employee Review

3.0
3 Feb 2009
Recommend
CEO approval
Business outlook

Pros

Depending on your area, there is some interesting work to be done at Lowe's. Customer service was always top priority and customers definitely appreciate this. Customers consistently said they much preferred the environment at Lowe's compared to the rival Home Depot. There Good benefits package for full timers and decent benefits for part time employees.

Cons

There is not many advancement opportunities at Lowe's. Obviously this will differ from store to store, but management seemed rather incompetent and not willing to listen to suggestions from lower level employees. There is a lack of communication between management and employees. Employee morale seemed low and employees often talked about wanting to leave the store.

Explore other reviews about Lowe's Home Improvement

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Really laid back. Not much stress. Great discounts

Cons

There are times that stress happens. Management is different at each store. To make or break your job you need support from ASM's. And hope the store has enough regular cashiers.

4.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

See reviews by: Helpful|Rating|Date|All