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Lowe's Home Improvement

Engaged employer

Overall Dissatisfying Work Experience with Lowe's - Lowe's Store Manager Lowe's Home Improvement Employee Review

2.0
30 Mar 2009
Recommend
CEO approval
Business outlook

Pros

Lowe's has a good philosophy regarding balance between home life and work life. Usually in retail management postions in other companies, you are expected to work at least one day out of every weekend. At Lowe's, you are only required to work every other weekend. They do offer a 10% discount to the employee and immediate family members. I had worked for Home Depot in the past and they did not offer any discount to their employees except during the Christmas holiday season. The benefits are comparable to other big box retailers. The stores, as a whole, are cleaner than Home Depot.

Cons

The Store Manager salary at Lowe's was sub-par with othe big box retail establishements. The Store Managers are ultimately responsible for anything that goes wrong or does not get done even if a subordinate manager signed off on the task. In otherwords, the Store Manager is what the company termed "The Validator". It seemed redundant and terribly inefficient to have to run behind EVERYONE and recheck their work. Most notorious were the closing procedures. It seemed that there was no need for anyone but the Store Manager to close down the entire store for the day. The idea of a Store Manager is to TRUST the employees that he/she has working for them instead of "validating" everyl ittle task that they are entrusted to perform.

Explore other reviews about Lowe's Home Improvement

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Really laid back. Not much stress. Great discounts

Cons

There are times that stress happens. Management is different at each store. To make or break your job you need support from ASM's. And hope the store has enough regular cashiers.

4.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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