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Lowe's Home Improvement

Engaged employer

WARNING TO POTENTIAL SENIOR MANAGEMENT OUTSIDE HIRES - Assistant Store Manager Lowe's Home Improvement Employee Review

3.0
9 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Having worked for the company for 8+ years and relocated multiple times for advancement opportunities, I can testify that you can earn very good pay and learn valuable life skills that will always come in handy if you are willing to learn. They also have had a strong emphasis on developing people for the next level if you not only communicate that desire but show that you are willing to show what you can offer them. Lasting friendships are often made with your co-workers.

Cons

The past few years I have noticed changes that I do not think are in the best interest of the company and also have had negative impact on employee morale. Training used to be more significant not only for entry level positions but most especially for management. The company has done away with both EMTP (Entry Management Training Program) to prepare people for Department Manager positions as well as MTP (for Zone Managers / ASMs). Both of these programs helped to develop critical skill sets that I have seen severely lacking in newer management. The hiring process for senior management has shifted to outside hires and it is too much to take in for these people. I have seen numerous recent hires get eaten alive due to lack of training trying to hit the ground running. These are the causes... The effect: the need for a "bench" of Assistant Store Managers within markets.

Explore other reviews about Lowe's Home Improvement

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Decent wage for a retail job

Cons

Lot of work to do

4.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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