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Lowe's Home Improvement

Engaged employer

Lowes is a decent place to work, but be willing to w-o-r-k! - Sales Specialist Lowe's Home Improvement Employee Review

4.0
13 Oct 2008
Recommend
CEO approval
Business outlook

Pros

For the most part, the people who work in my store have experience in the department in which they work, and therefore have knowledge of product. The people in my store are customer oriented and service oriented and are genuinely interested in helping people find what they need and to give them product information that will help them with their projects. Additionally, I have found that the different departments overlap in coverage so that we know enough about other departments to guide a customer to what they may need elsewhere in the store. Our installation department is quality-oriented and bends over backwards to make sure the customer is satisfied.

Cons

Retail hours... having to do freight.

Explore other reviews about Lowe's Home Improvement

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Know ledge of daily routine

Cons

None was a nice job

4.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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