Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumen

      Part of Sonepar

      Engaged employer

      Lumen reviews

      A whole year to decompress from Lumen - Customer Care Manager III Lumen Employee Review

      3.0
      16 Oct 2024
      Customer care manager iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Working remotely helped shave off 2 hours of commute time

      Cons

      Fixing processes that are not broken More work, same pay Deceptive Managers gas lighting team members to do more

      Explore other reviews about Lumen

      5.0
      21 June 2025
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Super friendly team and staff. I have even connected with interns outside of my position and made great friends from this internship. You get to participate in numerous events and listen to guest speakers. Highly recommend this internship program!

      Cons

      My position was remote. While being at home is a plus, it can be challenging to connect with your manager or mentor since they have their own busy schedules.

      4.0
      17 July 2025
      Osp fiber engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote-ish, which I love if I go out of state I don’t have to take time off. Management is outstanding.

      Cons

      The promotion road map is confusing and typically not brought up unless you ask

      See reviews by: Helpful|Rating|Date|All
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews
      Lumen reviewsLumen Customer Care Manager III reviewsLumen review