A Company in Rapid Decline - Anonymous employee Lumistry Employee Review

1.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some genuinely great coworkers, although I would be extremely cautious and do not trust anyone from the South Carolina office.

Cons

Lumistry used to be a company that myself, and several others, were genuinely proud to work for. The culture, mission, remote flexibility, benefits, and employees made it a great environment, and there were truly amazing people throughout the organization before so many were fired or pushed out. Unfortunately, everything changed once new leadership took over last summer. Since Tim became CEO and Brent became CFO, the company has rapidly declined due to what feel like short-sighted, reactive, and self-serving decisions that have gutted the company internally. Institutional knowledge has been lost, morale has completely plummeted, turnover has skyrocketed, and favoritism and nepotism appear to matter more than actual performance or experience. Communication from leadership lacks transparency, trust across the organization has deteriorated, and employees are expected to take on more work with less support while leadership continues making damaging decisions that seem disconnected from the reality employees face every day. I personally felt undervalued, targeted, and deeply unappreciated despite the amount of effort and contribution I gave to the company. There was little meaningful opportunity for growth, recognition for hard work felt nonexistent, and the overall environment became exhausting and discouraging. Insurance costs increased significantly, PTO and benefits became recurring concerns, and many employees no longer felt secure or respected. It is genuinely sad watching what was once a strong company with a meaningful mission turn into an unstable and toxic workplace. At this point, Tim and Brent seem to be doing an excellent job driving the company into the ground, and from my perspective, Lumistry is not heading in a positive direction whatsoever. DO NOT waste your time dealing with this company and STAY CLEAR from working with any of these people.

Explore other reviews about Lumistry

5.0
11 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lumistry has made meaningful progress over the last several months. Leadership is actively working to break down silos, improve cross-functional collaboration, and create better alignment across teams. There is a noticeable sense of momentum in the business, with new products, partnerships, and initiatives creating optimism about the future.

Cons

there is a lot happening at once. Priorities continue to evolve as the business scales, which can create competing demands on teams. Continued focus on prioritization and communication

1.0
16 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely 0 pros - don’t trust any of the current leadership or HR replies, Tim the “CEO” is everything but a CEO.

Cons

To put it bluntly, Lumistry is the definition of a rushed and failed product. Endless layoffs over the past 1.5 years. HR department is one business partner, bless her heart - the head of HR and the COO were let go just a couple weeks ago. The full digital marketing team(5+) people were suddenly let go around the same time. Quiet under the rug layoffs without letting other employees know have occurred. Sales team targets small, clueless independent pharmacists that don’t have a single clue what they’re signing up for. More than half of the clients have to break their contracts to even get out of it. Whoever is left is overworked as Tim continues to bring on remote “executives” who I’m sure will end up selling the company. There is absolutely no room for growth within your career at Lumistry. The product has absolutely no room for growth - it never did to begin with. I could go on and on about the slop Tim is running. The Austin office space is about to vanish to go fully remote after waiting months and months to tell employees. There is no money left within the company apart from cutting high end checks and bonuses for the execs. Listen to this review. Listen to the other recent negative reviews. Avoid at all costs!

7
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