It was a very hard decision to leave Digital Pharmacist - Account Executive - Sales Lumistry Employee Review

5.0
2 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Digital Pharmacist had some turnover in management last year as they began moving into their next growth stage. It was a challenging time, no doubt, but the current leadership impressed me with the speed that they put together a new plan. And they were executing well when I left (I'll get to why I left in a minute.) Here are a few highlights from my time at DP: Compensation for Account Executives is very competitive, lucrative even at times. They put employee health over profits. Customer support is top notch, which is helpful to sales because it reduced churn of customers. The pharmacy industry is niche, but they taught me a ton and I was able to start hitting my numbers within 60-90 days. However, they have a 90 day ramp up period so that was nice to have the time to learn and get up to speed. Current leadership is experienced and in my opinion, solid. Current direction of the company is up and to the right. When I left, they'd already started buying up competitors. They're forming strategic partnerships in the space, and building new solutions for salespeople to take to market. <<-- This last point is very important, as one of the reason's sales were slowing was due to lack of innovation in the product set. Also, competitors were catching up,. But they are now building new products and features, and/or acquiring companies/technologies to take to market that the pharmacy industry desperately needs. I have already heard from my former coworkers that they are making good money again in sales. Seeing it from the inside, I know for a fact that many of the other employees who left bad reviews on here are heavily biased, not fully transparent and in many cases totally untrue. Most of the management are seasoned vets, but new to the company. Because they were recently hired for a growth phase, if you get hired they will bend over backwards to make sure you are happy and have the tools you need to do the job.

Cons

For a while there, product innovation lacked. The packages we were selling were getting stale. And competitors who were formerly getting crushed by Digital Pharmacist began to match features and or lower prices. That's the main thing that hurt DP for a while. It wasn't the people you worked with. It was pressure to sell the same products when competition had caught on and matched you. Not the case now as I mentioned above. Like I said, the main reason Digital Pharmacist had problems was due to the lack of product innovation. They need to continue to listen to the salespeople (who are listing to the pharmacists and what they need in their business.) Honestly the only reason I left the company is because of an opportunity that came to me to work for a start up, in which I was offered equity in the company and total compensation that would've been insane to refuse. Otherwise I would have stayed with the people I was working with at DP and reaped the benefits of a company moving into their next stage of growth.

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5.0
11 June 2026
Anonymous employee
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Pros

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1.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people. Some really great people work there still and used to work there.

Cons

Burnout is everywhere. Priorities constantly change, expectations are unclear, and people are expected to just figure it out. Deadlines are missed because teams are pulled in too many directions at once. Layoffs and restructures happen so often that uncertainty becomes part of the job. Decisions feel rushed, communication is poor, and every new change seems to create more work and more stress. Benefits have steadily gotten worse while workloads continue to increase, and meaningful raises are hard to come by despite taking on more responsibility. Leadership says a lot of good things, but it's hard to take those messages seriously when people are constantly stretched thin, burned out, and worried about what's coming next.

4
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